FutureSmart Workforce Launch

Media Archive Caroline M. Burns

Reading Time: 6 minute/s excluding links.

This media list contains the various conference speaking engagements, media articles, interviews, and publications I’ve done.

Speaking Engagements

Sorted by professional association / event organiser

Asia Office Space Congress

2011 “Generation Why? In the Workplace” (Shanghai and Singapore)

2010 “Generation Why? In the Workplace” (Hong Kong)

BCAA-IFMA Regional Conference

2014 “Positioning Workplace to meet Business Challenges” (Singapore)

2010 “Hitting the (Green) Mark: A Sustainable Life-Cost Approach to Design and Fitout(Singapore)

BEX Asia

2012 “Hitting the (Green) Mark: Designing Sustainable Workplaces” (Singapore)

CoreNet Global Summit Asia Pacific

2018 “Employee Experience in the Digital Workplace” facilitated discussion with Dr Stephen Choo, Korn Ferry, Dr Krisine Dery, MIT Sloan School of Management, Simon French, GSK and Heather Li, WPP (Singapore)

2017 “Healthy Choices: GSK’s GSK’s Internal & External Partnering Strategies For Growth In Asia” with Paul Rogers, GSK (Shanghai)

2016 Idea Interchange Roundtable Session Chair (Singapore)

2013 “Transforming Citi’s Portfolio in Singapore: How to Win Friends And Influence People” with Erwin Chong, Citi CRS. CoreNet Global Luminary Award. (Shanghai)

2012 “From the Mine to the Market: BHP Billiton’s Pursuit of the Perfect Workplace” with Matthew Clugston, BHP Billiton (Singapore)

2011 “A Blueprint for BlueWork: How American Express successfully evolved workstyles and future-proofed the workplace for the next generation of talent” with Paul Britton and Giles Elliot, American Express (Hong Kong)

2009 “Staying Ahead of Change: The Bank Muscat Headquarters Strategy” with John Cooper and Kaleem Saleem, Bank Muscat (Macau)

2008 “Branded Environments” (Tokyo)

2007 “Contributing to Business Sustainability through Workplace Change Management” (Melbourne)

2006 “Mobility Strategies in Australia and Around the World” with Joe Elias, NCR (Sydney)

Facilities Management for the Building and Construction Industry Conference

2016 “Is your Workplace Ready for the Future of Work?” (FMM Conference Kuala Lumpur)

2012 “Hitting the (Green) Mark: A Sustainable Life-Cost Approach to Design and Fitout” (Kuala Lumpur)

FMA ideaction

2007 “Delivering a Smarter, Better, Mobile, Environment” (Sydney)

2006 “Smarter Workplace Strategies” Australian National University (Canberra)

IDC Enterprise Mobility Conference

2016 “Enterprise Mobility and the Future of Work – Empowering People and Performance in the Workplace” (Singapore)

IFMA Workplace & FM Asia Summit

2015 “Designing for Deng’s Children: The Next Generation Workplace in China” with Robert Price, Gensler (Shanghai)

2014 “Positioning Workplace to Meet The Business Challenges of Tomorrow’s China” (Shanghai)

2014 “Future Workplace – Space Optimisation” (Singapore)

2012 “Hitting the (Green) Mark: A Sustainable Approach to Workplace Design” (Shanghai)

2010 “Glocalisation: Creating Leading Workplaces that Leverage the Best of Both Worlds” (Shanghai)

Next Bank Asia

2012 “The Citibank Asia Square Journey: Lets Talk Change” (Singapore)

Future Smart Workforce (OCBC)

2018 “Not just another day the office! How global megatrends and redefining the 9-5″, Singapore

Transforming Workplace Environments Conference

2006 “The Effect of Workplace Strategy on Business Performance” (Sydney)

Workplace / Worklife  Conference

2017 “Innovation, Asia and the Future of Work” (Sydney)


2017 “The Digital Workplace: Leveraging design to support business transformation” with Erwin Chong, DBS (Singapore) and Phil Bray, Citi (Hong Kong)


Media Articles and Interviews

Sorted by date of publication – newest first

The following articles acknowledge Caroline Burns as author, contributor, or interviewee (excludes online posts and commentary).

“Calling time on the fake news about open plan” by Caroline Burns in Work&Place, Spring 2019

Are open plan workspaces truly evil or is this just fake news?” by Caroline Burns in Insight, 21 December 2018

“What does Coworking mean for the Future of Work?” by Caroline Burns in Cubes magazine, February 2018

Why a Google office simply doesn’t work for everybody” by Caroline Burns in Insight, 22 February 2016

“Workplace Now – A global look at how the latest work trends are reshaping the workplace” in Dialogue 28, July 2015

“Leveraging your office environment for maximum ROI” by Caroline Burns in InFinance, Vol 127 No 4, December 2013

Geyer Singapore: 5 Years On” in IndesignLive, 29 July 2013

Flexible Workspaces: Employee Perk Or Business Tool To Recruit Top Talent?” by Jeanne Meister in Forbes, 1 April 2013

“A Sneak Peek inside ANZ’s stunning Singapore Office” by Roxanne Uy in Singapore Business Review, 11 February 2013

Zeroing in on Green” in Dwell Asia, January/February 2013

“Green the New Gold – Sustainability is the key to 21st century office of the future as it not only increases energy savings but also makes perfect business sense” by Yvonne Yoong in New Straits Times, 30 November 2012

“A Sneak Peek inside BHP Billiton’s new marketing headquarters” by Roxanne Uy in Singapore Business Review, 27 November 2012

Geyer’s Flexible Solution for Citi” in IndesignLive, 15 November 2012

“In Full Operation – Facilities management is the key, if highly unusual, driving force behind Geyer’s design of BHP Billiton’s Marketing Headquarters in Singapore” by Rachel Lee-Leong in Cubes Magazine, Issue 58 October/November 2012

Working for the Future – Caroline Burns talks to Narelle Yabuka about sustainable workplace design” in InDesignLive, 4 October 2012

“Changing Habits – American Express’ Singapore offices redefine the corporate workplace with spaces that offer increased adaptability and engagement” by Rachel Lee-Leong in Cubes Magazine, April-May 2012

“Local Double – Two New American Express Offices in Singapore offer one flexible workplace with plenty of local references” by Janice Seow in InDesign Magazine, June 2011

American Express in Singapore” in IndesignLive, 5 May 2011

Bank Muscat, Oman” in IndesignLive, 1 April 2011,

“Design and the psychology of our working environments – de-stressing design” by Caroline Burns in Southern Star November 2009

“Banking chief takes open plan to heart” by Richard Gluyas and Scott Murdoch in The Australian, June 24, 2009

Geyer opens Singapore Studio” in InDesignLive, 2 April 2008,

“Workplace 2.0 – Delivering a Productive Environment” by Caroline Burns in Facility Perspectives, September-November 2007

“Optus rolls out red carpet to help workers feel at home” by Fiona Smith in the Australian Financial Review BOSS Workspace, 18 September 2007

“Hot to trot in the space race” by Fiona Smith in the Australian Financial Review, 1 May 2007

“Workplaces on the Move” in FM Magazine, October/November 2006

“M&As Double Costs for CREs” in FM Magazine October/November 2006

“Take My Desk — Please: by rethinking office design, companies are cutting real-estate costs by nearly half” by Don Durfee in CFO Magazine, 1 October 2006

“Getting the coffee room right” by Fiona Smith in the Australian Financial Review BOSS Workspace, 12 September 2006

“How to implement workplaces that deliver bottom line impact” in Independent Weekly, 15 July 2006

“Teamwork can bolster bottom line” in the Herald Sun, 11 July 2006

“Happy staff in well planned offices save big money” in the Herald Sun,11 July 2006

“Happy, happy office staff” in the Sydney Morning Herald – Domain Commercial, 10 July 2006

“Staff get more satisfaction when workplace is smart” by Marsha Jacobs in the Australian Financial Review, 19 May 2006

“The effect of Workplace Strategy on Business performance” in FM Express, 3 April 2006

“Off to Jones Lang” in the Sydney Morning Herald, 23 November 2005

ABC Radio Interviews – 3 x 3 minute sessions on Alternative Workplace Strategies, 12-15 December 2005

“Hot-desking? Its great when its hot but it grates when its not!” in Commercial Property News, 1 February 1998

“Why Strategic facility planning makes good business sense” in Business Sydney, May 1997

“Time for the office building to lift its productivity too” in Business Review Weekly, October 21 1996

Industry Roles & Recognition

Sorted by professional association

CoreNet Global

Master of Corporate Real Estate (MCR) – Lead Faculty: “Workplace Strategy Essentials”, Manila 2019, Hong Kong 2018, Top Rated Faculty;  Contributing Faculty: Enterprise Alignment “Creating Corporate Value through Workplace Strategy” Singapore 2016, “Creating Corporate Value through Workplace Strategy”

Global Board Director 2017-2018

Component Leaders Council Global Chair (2017-18), Chapter Representative (2014-2017)

Luminary Award Winner, 2014

CORE Committee 2012-13, Asia Vice-Chair for Membership 2011-12

Singapore Chapter Committee 2008-2011, Vice Chairman & Treasurer 2016-2018

FMA Australia

Accreditation Scheme Review Workshop Facilitator for 15 industry-leading participants, 2006

Annual Judge for the National Excellence Awards for Knowledge, 2002-2006

Learning Workshop Series Faculty for the NSW Department of Commerce, 2004

Founding Member of “Women in FM”, established 2001

National Vice Chairman and Board Director of FMA Australia Pty Ltd, 1999-2001

NSW Branch Member of the Year, 1998

Interior Design Confederation Singapore (IDCS)

Roundtable, May 2011, http://www.indesignlive.sg/articles/IDCS-Round-Table-Part-2

University of Sydney

Guest Lecturer in FM1, “Strategic Planning”, 2006